Consulting Implementation Execution
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CenTrack® - Predictive Modeling
» A Proven Technique using predictive modeling to forecast near-term demand is significantly reducing costs at hospitals nationwide.
» Historical Statistical Analysis determines local market patterns such as day-of-week and seasonality.
» Time-Series Analysis creates a forecast of need, combining overall trends with local market patterns.
» Census Forecasting uses model competition to choose from dozens of forecasting techniques, selecting the one that closely matches your history, then calculate variability and future probabilities.
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Staffing Need Forecast projects the staffing needed to assure a certain Service Level (level of preparedness), while minimizing costs to attain that Service Level (typically 80%)
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Provides Firm Numbers to managers, allowing them to be Demand Responsive instead of managing by Rule of Thumb (such as 'Fridays are always busy')
Predictive Modeling Benefits
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Reduce Costs
- Better alignment of staff to demand when creating initial staffing schedules
- Weekly updating of demand forecast allows regular refinement of upcoming schedules

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Improve Quality Of Care
- Less unexpected spikes in census results in better quality of care
- Less 'scrambling' results in better focus on patients
» Reduce Turnover
- Better alignment of staffing levels with demand levels reduces overwork (and boredom), improving staff satisfaction
- Improved staff satisfaction reduces turnover, which in turn reduces staffing costs
» Improved Budget Management - Initial budget can include typical seasonal variations
- Enables mid-month realignment of cost/ service tradeoffs to stay within budget
- Better manager awareness allows disciplined approach to staffing and better balancing of cost & service
Business Case Development
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Should We Do This? Is an in-house staffing pool right for your facility? Maybe, maybe not. By the time we are finished with our complete diagnostic, the business case for either moving forward or not moving forward will be made. We analyze your data which includes your current payroll costs, premium pay, contract labor costs, open positions, turnover rates, average daily census trends and many more key indicators that when organized into meaningful data sets, lead us collaboratively to a decision.
   
Operational Plan
   
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How Should We Do This?This is a collaborative approach. We determine business rules, technology needs, standard operating procedures, recruitment plans, and budget controls. We conduct the workgroup sessions, getting buy-in from all key stakeholders, and report to the executive steering committee. We mutually decide on a go-live date and stay with you to ensure success
 
Implementation & Management
   
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How Should We Roll Out the Plan to Ensure Success? We Don't just consult. We implement. Your core competency is in running a hospital and ours is setting up regional staffing pools. Let us set it up for you and then turn it over to you. Our interim directors have deep expertise in running hospital-based staffing pools. Contract them for a month, six month or longer. We oversee and monitor performance ensuring that the original objectives of the pool are met. OR...we can help recruit, train, & provide on-going support to your staff.
InSourceLink® Technology Functions
     
  » Staff Deployment
     
  » Scheduling/Self Scheduling/Shift Scheduling
     
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Matching Job Requests by Staff Availabitity
     
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Maintaining Clinical Staff Profilies, Staff Availabitily, Unit Requests
     
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Maintain Quality Documentation (License, Credentials, Mandatory In-Service, Continuing Ed)
     
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Manage Documentation Expiration (Warnings, Memo Generation)
     
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Clinical Staff Contact Capability by Text, Phone, Email
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Integration/Interface with Other Systems
     
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Reporting/Data Capture (utilization of pool staff and unit usage)
     

 

InTouchBP®-InTouch Best Practices

 Launched on the fall of 2009, InTouchBP®(InTouch  Best Practices) is a non-profit group of healthcare  leaders  collaborating throughout the country on  cost reducting, quality enchacing staffing processes  and systems. If you are a member of your  facility's management team and want to share and  learn best practices for your hospital or hospital  system, fill out the brief form below to receive the  Resource Kit:


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